The third-party products that this article discusses are manufactured by companies that are independent of Microsoft.
#MICROSOFT LYNC FOR MAC INSTALLER FOR MAC#
To view the Lync for Mac 2011 deployment guide, go to the following Microsoft website: Lync for Mac 2011 Deployment Guide. Users/Home Folder/Library/Caches/Ĭontains server names and endpoints from previous connections to Lync servers. Users/Home Folder/Library/Preferences/Ĭontains application preferences for Lync. Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync HistoryĬontains conversation history for the user currently logged in. Users/Home Folder/Documents/Microsoft User Data/Microsoft Lync DataĬontains information about the users who have logged into Lync for Mac 2011 on this user account. See the following table for more information about the path locations that are used in Lync for Mac 2011. In the Users/username/Library/Keychains folder, delete all the files that resemble OC_Ke圜ontainer_.
To remove all Lync files from your computer, delete the following folders in the Users/username/Documents/Microsoft User Data folder: Users/username/Library/Logs/Microsoft-Lync.log Note This file is present only if you turned on Lync Logging. Users/username/Library/Logs/Microsoft-Lync-x.log Users/username/Library/Preferences/ByHost/ To remove your existing Lync preferences, delete the following files: Log on to your computer by using administrative credentials. If the issue is resolved by creating the new profile, it will be determined that the issue was caused by a corrupted profile. If you contact Microsoft technical support, you may be asked to create the new profile as a troubleshooting step. I posted the problem in the "IM, meeting and Conferencing Forum" and they referred me here.You may be able to avoid uninstalling Lync for Mac 2011 if you create a new profile on the Mac.
I have tried turning the Mac Firewall on and off.
#MICROSOFT LYNC FOR MAC INSTALLER PRO#
I have Run the Lync 2013 client (basic) on a Windows 7 Pro VM on the same Mac to the same account.
I have tried a complete uninstall and re-install of Lync for Mac following KB article on MS Site, including deleting library files and keychain entries - no change. I have tried a different Lync account and the problem persists. On Skype (including to Lync clients!) but Lync itself has become unusable other than for the most basic text messages. I have checked for network issues and none are apparent (for example ping shows no change when the Lync disconnect occurs). If I am in the middle of an audio call the call is disconnected and I have to reconnect. Certainly we had issues during that meeting with the desktop sharingĭisconnecting every few minutes - probably every 10mins.
It maybe coincidental, but the problem MAY have started when I did a Lync meeting and used the Lync Web App as my client - but I can't be sure. Microsoft" message) every 10minutes on the dot. I have been using Lync for Mac for some time (current v14.0.8 (140321), but in the last week or so it has started disconnecting (and usually immediately reconnecting - although sometimes I get a "can't connect to server" and/or a "report to
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