For returns and refunds, the return window is 7 days from package arrival.Īll returned reconditioned cellphone units are subject to a 20% restocking fee when returned for refunds. Claims for damage or wrong deliveries must be made within 48 hours of delivery. If your merchandise arrives damaged, login into your Quality One Wireless account to request a Return Merchandise Authorization (RMA) number. they offer a variety of shipping options using a traceable and insured carrier such as FedEx, UPS, and USPS.
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Straight Talk occasionally offers free shipping on some of their handset deals.
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